On being human and overreacting
One of the headlines on the BBC News web site this Sunday was “Foreign Office apologises for Pope ‘condom’ memo“. It appears that a department within the Foreign Office held a brainstorming session to...
View ArticleWhen culture doesn’t matter
One of the explanations for why change in the workplace can fail, particularly the introduction of systems built on new technology, is ‘culture’, as in the culture of the organisation is not ready for...
View ArticleInformation is still sticky
Just over four years ago, I wrote a post called Sticky Information. It’s a topic I rarely see discussed but it can have a big influence on our decisions and actions. If we ‘like’ a piece of...
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Friday Thought: Dangerous statistics
Earlier this week, a report was published claiming proof that alcohol causes more harm than heroin or crack. I believe it is wrong. But I’m no professor so best listen to the expert first (source: BBC...
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An Imperfect Business
Three weeks ago I attended the third Social Media for Business DellB2B event, this time held at Google’s offices in London. Then I was supposed to attend Dachis Group’s Social Business Summit, also in...
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Growing thicker skins
At the start of the month came the news that a teacher was suspended over comments made on Facebook: in which she said she felt like a “warden” overseeing “future criminals.” Now, if you were the...
View ArticleThe Tyranny of Links
There is a great little book that charts the use and abuse of statistics over the past couple of hundred years – The Tyranny of Numbers by David Boyle (link goes to my summary of the book). The book...
View ArticleAnswers involving the government
Pew Internet has published a report – Information Searches That Solve Problems. They participated in running a survey to identify ¨How people use the Internet, libraries and government agencies when...
View ArticleWhat comes next?
A fabulous article in The Guardian is a must read for anyone interested in information technology and where it is heading in terms of societal impact – Thanks Gutenberg, but we’re too pressed for time...
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Crashing with the nose up
“Most merit-pay systems share 2 attributes: they absorb vast amounts of management time and make most people unhappy.” The following information was presented by James R.Crow at the KMWorld conference...
View ArticleYou cannot walk in another’s shoes
There’s an abundance of great new talks up on the TED web site, following the most recent conference in February 2010. One gem was delivered by Daniel Kahneman, a Nobel prize winner in behavioural...
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What the data never tells you
A core theme this year at IBM Connections (formerly LotusSphere)is creating a smarter workforce through social media tools and insights from ‘big data’ analytics. One customer case study during the...
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Loyalty, control and terms of service
If you want to protect your intellectual property, worry less about online security controls and more about loyalty. If your employees care, they are less likely to share with outsiders. In the past...
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The impact of real-time rumours
Yesterday, hackers broke into the Associated Press (AP) Twitter account and posted a false message about explosions at the White House. The image above shows the Wall Street reaction. What’s...
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Experts together risk bad decisions
There’s a beautifully designed story published by the New York Times – Snowfall. It’s getting a lot of credits for re-imagining how to present digital stories and, as a side note, there’s a great...
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More on networks vs hierarchies
Creating a hierarchy based on total scores and overall ‘influence’ risks lowering the value of a social network because total contributions do not mean every individual contribution is a good one An...
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The risk in eliminating risk
— Update: July 2013 — Earlier this month there was a news article covering the deaths of two teenagers in a car accident. The cause? It is believed that they were driving dangerously fast in order to...
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Networks need individuals who care
A news story did the social media rounds earlier this year – Why we’re renaming Tiger Bread to Giraffe Bread by J Sainsbury plc. Pop over and read the story. A three-year-old called Lily, with the...
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Beware the tuna sandwich
I went into the boardroom. The chairman was sitting on one side of the table and in front of him was a great platter of sushi which is my favourite food. On my side of the table was a tuna sandwich....
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Groups versus Individuals
To be effective and productive in the modern world, organisations should not rely solely on hierarchical organisation charts to explain how work gets done. Networks help highlight individual...
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