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What the data never tells you
A core theme this year at IBM Connections (formerly LotusSphere)is creating a smarter workforce through social media tools and insights from ‘big data’ analytics. One customer case study during the...
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Loyalty, control and terms of service
If you want to protect your intellectual property, worry less about online security controls and more about loyalty. If your employees care, they are less likely to share with outsiders. In the past...
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The impact of real-time rumours
Yesterday, hackers broke into the Associated Press (AP) Twitter account and posted a false message about explosions at the White House. The image above shows the Wall Street reaction. What’s...
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Experts together risk bad decisions
There’s a beautifully designed story published by the New York Times – Snowfall. It’s getting a lot of credits for re-imagining how to present digital stories and, as a side note, there’s a great...
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More on networks vs hierarchies
Creating a hierarchy based on total scores and overall ‘influence’ risks lowering the value of a social network because total contributions do not mean every individual contribution is a good one An...
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Beware the tuna sandwich
I went into the boardroom. The chairman was sitting on one side of the table and in front of him was a great platter of sushi which is my favourite food. On my side of the table was a tuna sandwich....
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Groups versus Individuals
To be effective and productive in the modern world, organisations should not rely solely on hierarchical organisation charts to explain how work gets done. Networks help highlight individual...
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How context influences decisions
Big data continues to be a hot topic and we are increasingly seeing data-driven decisions and processes replace expert opinions in everyday activities. Indeed, one designer quit Google with the...
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The steps to successful change at work
Dany DeGrave asks a simple question: There are three keys to successful change at work: Involve those affected, have a clear purpose and listen to concerns. Why do so few follow this advice? The...
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The generations are not so different
There’s talk about the growing challenge in the workplace of having three different generations with a fourth on the way: The Baby Boomers, Generation X, Generation Y and the Digital Natives. How they...
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